Online course FAQ

Desktop Computers

Brightspace Learning Environment is supported on the following desktop platforms with the latest browser versions:

Tablets and Mobile Devices

Brightspace Learning Environment is supported on the following tablets and mobile devices with the latest browser versions:

When you enroll at Pima, you receive a Gmail account through MyPima.

Here's how to link your Brightspace and PCC Gmail accounts.

If you don't have internet access at home, you can get online:

• By checking out a wifi hotspot through our PCC Library. For further information on checking out a hotspot device please check out the PCC Libraries Technology Lending webpage.
• Through the open-access computer labs on all of PCC's campuses and centers
• At many local libraries
• By asking your friends and neighbors if you may borrow a computer or do your work from their home

You may register for an online class just as you would a traditional class. Go to MyPima, or visit any Pima campus or center.

Note: Before you can register for a class, you must enroll as a PCC student.

You will access your online classes by logging in to MyPima from the College homepage. Learn more about accessing your course homepage through MyPima.

If you're having difficulty connecting to MyPima call the MyPima HelpDesk at (520) 206-4800, 24 hours a day, 7 days a week, or send an email to mypimahelpdesk@dentaldenture.net. 

For assistance with Brightspace:

• Brightspace Support website
• Brightspace Support request form
• Phone:
  • North America: 1-877-325-7778
  • Europe: 0-808-234-5323

Online course curriculum is identical to face-to-face classes. Only the mode of delivery and activities will vary.

Submission of assignments varies by class. Most assignments will be submitted by internet using the Brightspace platform or by email attachments. Some assignments may be mailed or faxed.

The course syllabus will provide specific directions about how to submit assignments. There will be deadlines, just like in traditional classes. Each class will vary, so be sure to review your class syllabus for specific due dates.

Instructors will give quizzes, exams, or other modes of assessment. Review your class syllabus for specific information.

For classes that require quizzes and exams, some may be done online while a few may have to be done in person. Review your class syllabus for details.

If you find it impossible to come to campus for an exam, inform your instructor. Your instructor will work with you to make other arrangements for similar security.

Pima's Library Services offer online library resources. Log in to MyPima and click on the Library tab to access online reference resources and databases.

The College provides online advising to assist online learners. Or, you can quickly contact an advisor to find the additional information you may need to be successful.

You will access your online classes by logging in to MyPima from the College homepage. Learn more about setting up your MyPima account and finding your course homepage.

If you can't access your online course homepage on the first day of class, contact us at pimaonline@dentaldenture.net or call (520) 206-4800.

Many personal firewall programs have features that prevent pop-up windows. When using Brightspace, you will have to enable the pop-up window feature of your program. For information about enabling the pop-up window feature, consult the user manual or internet site for the firewall program you are using.